Quality Enhancement through Hybrid Skill Management Concept for Multi-Type Aircraft Fleet

Abstract

Scarcity of resources is becoming a universal challenge for the world community. Conservation of resources could only be possible if the quality concept of waste reduction is introduced and implemented in utilization of existing resources. Out of the countless dimensions of resource conservation, this research focuses on formulation of maintenance model through human resource conservation and its optimum utilization in aviation industry. The research work remained converged to the basic managerial aspect of skill management for Multi-type rating certification. The paper introduces a new concept with enhanced managerial quality for the first line operations of Multi-type aircraft fleet. The concept has introduced synergy concept for human resource utilization to reduce the requirement of per aircraft technicians and engineers. The research has identified that quality enhancement in three major areas namely hiring process, skill development process and maintenance practices have major role to play for optimum utilization of human resource assets. The results finally achieved show remarkable reduction in overall cost effect even though with enhanced quality.